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Apple will pay up to $395 to people with broken MacBook butterfly keyboards - Ars Technica
Nov 30, 2022 57 secs

Original story: If you bought a MacBook with one of Apple's low-profile butterfly-switch keyboards, and if you ever had that keyboard repaired, good news.

Although the company never admitted fault (and maintains, despite the class-action settlement, that it didn't do anything wrong), Apple launched a repair program in 2018 that offered four years of free repair coverage to owners of all MacBook models with butterfly keyboards.

Tellingly, this program covered all butterfly-switch MacBook models, including those that were introduced after the repair program was started, suggesting that the design was flawed in ways Apple could not address with hardware revisions.

Apple re-introduced a modified scissor-switch keyboard in the 16-inch MacBook Pro in late 2019, and all MacBooks introduced since then have continued to use scissor-switch designs.

For users who are currently using a broken butterfly-switch keyboard, Apple's Keyboard Service Program is still active, though the number of models it covers is slowly dwindling as time passes.

The program "covers eligible MacBook, MacBook Air, and MacBook Pro models for 4 years after the first retail sale of the unit," which at this point would mostly exclude the first wave of butterfly-keyboard Macs introduced between 2015 and 2017.

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