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Consumers fear supply-chain snags will put damper on the holidays
Oct 19, 2021 54 secs

American consumers are worried that supply-chain woes will hinder their holiday shopping this year, according to a new survey from software maker Oracle.

More than half of shoppers are already looking for presents or plan to shop early, the survey found.  It's no wonder: Retailers from Walmart to Best Buy, Target and Amazon are already plugging bargains weeks earlier than the traditional start of Black Friday sales in late November.

That also may explain why almost a third of shoppers said they'll be outraged if deliveries are delayed, with a quarter surveyed worried gifts won't arrive at all. .

Some 72% plan to have gifts delivered, up from 64% last year before coronavirus vaccines were available and quarantines were still widespread.

That compares to 59% who planned to order online and get gifts delivered in 2019, showed the survey, which polled roughly 5,000 consumers worldwide.

More than half of last-minute shoppers plan to use a shopping and delivery service like DoorDash to get last-minute gifts, while gift cards are also increasingly popular, Webster said.

This year it's up over a third," Webster said.

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