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Lyft Now Has Wait Time Fees - Gizmodo
Jan 24, 2023 39 secs
Lyft drivers retain the option to cancel a ride, and deem a passenger a no-show after five minutes, the spokesperson explained.

Wait time fees won’t apply to Lyft Shared, Access, Assisted, and Car Seat rides.

The U.S. Department of Justice sued the rideshare service in 2021 for violating the Americans With Disabilities Act via wait time fees.

The suit argued that Uber failed to reasonably accommodate passengers with disabilities who need additional time or assistance to get into a vehicle.

Uber also had to agree to more clearly advertise its wait time fee waiver program and a refund option for passengers with disabilities.

In an attempt to pre-empt any lawsuits, Lyft includes information about a disability waiver for wait time fees in the company’s explanation of the charge scheme.

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