Last week, Microsoft acceded to pressure from an investor group which advocates for “right-to-repair” policies which, if widely adopted, would facilitate independent repair of many technological devices by making things like spare parts and repair documentation more readily attainable.

Microsoft has now agreed to hire a third party to investigate the impacts of allowing customers to repair their own devices.

The Xbox manufacturer has also been hostile toward consumer repair in its own official policies.

Currently, Microsoft’s Terms of Service do not apply the manufacturer repair warranty to Xbox devices that show “damage caused by repairs or modifications done by someone other than Microsoft or a Microsoft authorized service provider,” even if the customer is willing to pay a fee.