Ecobee is shuttering support for its original smart thermostat: Update

Update:03/05/2024: Ecobee has confirmed that Canadian and affected customers can reach out to customer support to receive their unique code if they haven’t received one already.

According to the company, you can no longer connect to the Ecobee servers and receive firmware upgrades.

Ecobee says that these devices will still function as thermostats controlling HVAC.

However, any features that use the Ecobee servers, like control from the Web Portal, getting weather information, and integration, will no longer work.

Ecobee launched its first connected thermostat in 2008, so it’s impressive that it’s continued support for 16 years.

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