The incident on May 4 involved a large group of Orthodox Jewish men who were barred from taking a connecting flight from Frankfurt, Germany, to Budapest, Hungary, for an annual religious pilgrimage to the grave of a revered rabbi.
In a statement following the release of the videos, the airline said it "regrets the circumstances surrounding the decision to exclude the affected passengers from the flight, for which Lufthansa sincerely apologizes.".
According to the Orthodox Jewish news service COL Live, Spohr told Rabbi Yehuda Teichtal that "antisemitism has no place at Lufthansa."